The Net Impact Roadmap

Can Social Media Help Build Meaningful Business Relationships?

If you think online social networking is solely for the younger demographic, think again. Thanks to new social networking sites that enable professionals in a wide variety of industries, such as marketing, finance and even medicine, to build meaningful business relationships, social media is now flourishing in the business world.

The Institute for Corporate Productivity recently held a survey and found 65% of business professionals are connecting to social networking websites. Business executives also have turned to online forums, email lists and message boards to sound off on information related to their industries. Of those respondents who do not currently utilize social networks, the top reason (37%) is simply that they don’t know what networks to use. The majority of respondents (59%) said they would likely use social networks if they knew that such use would assist their professional development (31% say they already do), and a full 77% would welcome using them if they though the networks could aid organizational efficiency.

Millions of professionals already turn to broad-based networking sites like LinkedIn to swap job details and contact information, often for job seeking purposes. Recently, LinkedIn reached 43 million active users, with the average age of its members being 41 years. With the growing use of social networking by business professionals, there is a growing number of social networking sites popping up that focus on business users and meeting their needs, that go beyond the broad-based networks such as Facebook and LinkedIn. There are also many niche social networking sites for specific industries, such as legal and medical.

For example: When radiation oncologist Michael Tomblyn recently saw a 21-year-old patient whose eye was protruding from its socket, he turned to his fellow physicians for help. Dozens of doctors offered suggestions, HIV-associated lymphoma or a cocaine-associated sinus problem, eventually steering him toward the correct answer: rhabdomyosarcoma, a fast-growing cancer most often observed in young children. Surprisingly, this diagnosis didn’t take place in a doctor’s lounge. It happened on Sermo.com, the largest online physician community in the US, where practicing US physicians collaborate on difficult cases and exchange observations about drugs, devices and clinical issues., which Dr. Tomblyn and 25,000 doctors like him visit regularly to consult with colleagues specializing in areas from dermatology to psychiatry.

Sermo.com is just one of many targeted social networking sites for professionals. Another example is, Nexly.com, a web-based community designed for the B2B marketplace that provides access to tools and information businesses need in order to better connect. While community tools, like LinkedIn are useful for recruiting purposes, Tom Carlock, CEO of Nexly saw the need for a community created specifically for finding service providers. Nexly.com was created to simplify the process in finding qualified outsourcing services that will results in better buying results.

Nexly is currently in the Beta testing process, and on February 16, 2010, they held a focus group at The Net Impact’s office, in order to validate assumptions and biases in the Beta phase.Check out TNI’s Interview with CEO of Nexly.com, Tim Carlock, on TNI’s YouTube Channel!

Even in the midst of the social media revolution, the behaviors and networking needs of business professionals have not changed, the media simply has. In other words, business professionals are meeting age-old networking needs in new ways. Given the new functions, features and real-time access of social media, social networks have transformed the way  professionals establish and maintain their business relationships.

As more and more business professionals turn to social networks to meet their business objectives, we can only expect to see more targeted social networking sites for professionals continue to pop up on the web. While nothing replaces the quality of face-to-face meetings, social media is a new way to initiate and build relationships and thus, continue to grow one’s professional network.

Do you have any other social networking sites for business that you use?

Which one has worked the best for your business?

Touchdown Google!

If you watched the Super Bowl Sunday night, you saw at least two ground-breaking events: Of course, the New Orleans Saints took home their first Superbowl Trophy, and the Search Engine Giant, Google, stepped into the world of traditional advertising.  Over the past decade, more often than not, the Super Bowl commercials have generated more buzz than the teams competing. Even when the football isn’t especially great – the commercials usually are, and this year Google took full advantage of the advertising world’s most anticipated event, with one of the most surprising commercials of the night.

Perhaps Saturday’s tweet by Google CEO Eric Schmidt put it best –“Hell has indeed frozen over”. Google ran its first major television ad, and during the Super Bowl, none the less. It was an unexpected move by the search engine leader, who retains a search market share exceeding 70 percent, to spend an estimated $5 million to have a 1 minute advertisement aired during the third quarter.  Google brings in billions from online ads but has steered clear of having a traditional marketing strategy for its own brand, even as industry competitors, such as Microsoft and Yahoo, continue to spent millions on tv and print advertising to compete with them. Google’s sheer size is in disproportion with their advertising budget. The world-known search engine has been mainly promoting itself on the web, via company blogs, and of course by being a constant subject of media reports and countless blog posts.

Google’s heartfelt ad, “Parisian Love”, consists of a series of 11 searches, which come together to tell a compelling story through search phrases. The commercial tells the story of a romance helped along by a series of Google searches conducted by a young man. The subtle, yet powerful marketing message resonated with viewers, and in some cases (myself included) left them a bit teary eyed. The commercial illustrates the story of a young man who finds love after a simple plan to study abroad in Paris turns into love, marriage and a need to know how to assemble a crib.

The buzz-worthy ad has left many viewers comparing it to competitor commercials and many are left confused as to why Google felt it needed to make such a dramatic move to promote its best known product, a product with no real marketing problems. Of course, not everyone thought it was a wise investment for the brand who’s name is almost a verb in the world of search. In the words of YouTube commenter, ShadyHady, “Google commercials? Isn’t that rather like, say, oxygen commercials or knife and fork commercials?” But with Google’s approach to internal marketing, one Super Bowl slot may be efficient when it comes to coverage vs. expenditure.

While the commercial probably did not introduce the Google brand to anyone for the first time, here are a few reasons Google may have made the dive into television advertising:
 

The buzz. People are talking about the ad right?  While the majority of the media coverage has not been about the actual ad content, but rather the fact that there was an ad, it is still coverage. And while it may be short lived, Google is the most talked about search engine at the moment.

Make a statement. Amid the over the top million dollar mini-sagas that make up the line-up of Super Bowl commercials, Google’s ad simply explained what the search engine does and showed just how well it works. This message mirrors the search engines’ simple, yet highly effective performance, which is the very basis of the Google brand.
 

Appeal to advertisers. Some businesses still view online advertising with suspicion. No matter how big Google already is, a Super Bowl slot reminds people that it’s a major mainstream player in the advertising world.

Reinforce their brand. Many commercials serve simply to remind people who the market leader is, rather than inform them about a new product or promotion. World-known brands find it helpful to remind the public about themselves in a positive light — especially on the Super Bowl.

Keep up with the competition. Google may be feeling some heat from Bing and Yahoo’s new campaigns, as well as Apple’s successful advertising. Especially with the growing number of Microsoft Bing search engine “attack ads”, Google may have decided to make their mark in the advertising world. Marty Orzio, partner and chief creative office of ad agency Gotham in New York, called the ad:

 “A classic little love story told beautifully” that highlighted why Google was different from the competition. If you think about Bing or any of their competition, nobody else can say they are playing an important role in people’s lives,” he said. “They have not have been around long enough to have an impact like that. Google is claiming territory that only they can claim, which is why I thought it was absolutely brilliant.”

In conclusion, what Google’s memorable and somewhat controversial Super Bowl presence may signal is that after relying heavily on word of mouth marketing alone, the company is finally learning how to market itself via traditional paths, something that will take a great deal of stategic planning, and  will be crucial as its business diversifies and competitors continue to gain a foothold in the search industry. Using only its own outlets for promotion, such as YouTube, isn’t enough for a company looking to reach a broad mix of consumers. Google is clearly skilled at selling online ads, but formulating a marketing strategy for itself, well it remains a work in progress.

Missed Google’s Super Bowl commerical? Watch it Here.

Here’s some Internet Marketing and Web Design Yuletide Cheer from The Net Impact …

‘Twas the night before Christmas and all cross the ‘net,
Marketers were hoping, Click-throughs, their site to get.
The stockings were hung by the modem with care,
In hopes that St. Nicholas would leave new software.

The retailers were twittering instead of in their beds,
While visions of last minute shoppers danced in their heads.
The online forums were busy with commotion,
as I had just settled down for the latest Facebook promotion.

When in my email inbox there arose such a buzz,
I logged off my Facebook page to see what this fuss was.
Then what to my tired eyes should appear,
But an inbox packed full of late holiday cheer!

O’ how my Google analytics had flew,
So many hits, I didn’t know what to do!�
With visitors and goals increasing so quick,
I knew in a second it had to be the pay per click.

“Now Google, Bing and Facebook searches are mounting!
My metrics are filled with clicks to be a counting!”

Now my search engine rankings on a daily basis fly,
I’ve never had so many potential clients interested to buy.
So many visitors’ my website did attract,
I knew all this online success was due to The Net Impact.

My web design looks great on every PC,
This has caused quite the jump in visit frequency.
TNI knows great customer experience is all in the details,
This is why I am bringing in the sales!

The Net Impact’s wish is this: may your site bring you gold,
And may all of your holiday wishes end up above the fold! 

The Net Impact’s Holiday Gift to You!

Interested in learning more about Google Analytics?

In light of the Holiday Season, The Net Impact would like to offer 2-hour Google Analytics training sessions for only $99. Our specialists will train your employees on the Google Analytics system and on how to use the reporting for success. Training sessions can be arranged as webinars or off-site meetings based upon your company’s needs. Contact The Net Impact to find out more about our training session special and how to take your analytics to the next level!

What’s been going on at The Net Impact? – Check out our December Newsletter to find out!

Homebuyer education site enhances design and implements web marketing strategy

On November 9, 2009, Gohomebuyer.com, a comprehensive website dedicated to educating homebuyers to make an informed decision when buying a home, launched their newly redesigned website, which was designed and searched engine optimized by The Net Impact.  

“We hired The Net Impact to help launch our new product, Go Homebuyer!. The Net Impact redesigned our website, Facebook page, and assisted in developing a plan to help drive hits to our website. Their level of knowledge about design and optimization was tremendous. Thank you for putting us on the right course for web success!,” said Amanda Pozzo, Real Estate Educate, GoHomebuyer.com.

Go Homebuyer! Originally contacted The Net Impact to help implement a search engine optimization strategy. To create an effective approach, our team reviewed Go Homebuyer! ‘s current web analytics. After conducting a thorough internal site traffic analysis, we developed a plan of action to increase the site’s visibility in search engines and to improve visitor navigation. Go Homebuyer! also utilized our press release optimization service to boost the visibility of their press release, add additional links to their website and  to increase target traffic flow to their website.

When working on the SEO strategy for Go Homebuyer!,  Go Home Buyer! came to the realization that  their website would benefit from a site redesign in order to improve visitor navigation and conversion . In addition to search engine optimization services, Go Homebuyer! also looked to our web design services to boost their online prescence. Our design team created a new website and new landing page structure for the online company, which was then handed over Go Homebuyer!’s in-house developers who  applied the design. To reflect the look and feel of the newly designed website, we also designed a custom Facebook  and launched the Go Homebuyer!’s Facebook Advertising Campaign.

Gohomebuyer.com  offers a variety of online resources covering the most interesting and relevant information in real estate today. This includes a comprehensive suite of online courses which includes video, audio, graphics, activities and much more. Since Go Homebuyer!’s resources are all accessible online, the need for a user-friendly and attractive website is an important aspect to the success of their business.  Our search engine optimization team and web design team were a perfect match to meet Go Homebuyer!’s  online objectives to increase search engine visibility and to enhance the look and feel of their new website.

“We enjoy working with out-of-the-box thinkers like the Go Home Buyer! team.  Their innovate approach to bringing information and education to new home buyers and their  openness to new marketing ideas made this a great project for all parties.  We will follow up with a web analytics review in about 30 days to confirm and challenge aspects of our original strategy.   Any changes as well as additional testing is already in our thought process,” said Steve Thomas, President, The Net Impact.

 The presentation focused on:

-Understanding your Google Analytics Dashboard

-Navigating the Google Analytics report suite

-Defining the metrics that matter most

-Setting up goals to track conversion

The engaging conversation highlighted all of the advantages, latest features and benefits of Google Analytics. One of the topics covered was tracking social media traffic. Erica emphasized the importantance of tracking social media sites on the campaign level to effectively gather and analyze social media analytics.With Google Analytics, you can thoroughly analyze results using the various filters and components Google Analytics offers.  For example, tracking social networking sites will show you social media traffic sources in relation to your overall site traffic. This will in turn give you a good idea of which social media tools are working most effectively for your brand.

Web Account Manager, Erica Sharinghausen leading the discussion on understanding your Google Analytics Dashboard

What is a good bounce rate for my website?” …. “How do I track my Facebook Advertising? … “What metrics should I pay the most attention to?”

These were just a few of the questions answered “at The Net Impact’s Introduction to Google Analytics seminar, which was geared to introduce business professionals to the basics of web analytics. Erica shared valuable insights on how to utilize Google Analytics to optimize online marketing, improve website performance and increase conversions.  Attendees left with a better understanding of how Google Analytics works and what tools and reports would best serve their individual business.

The Most Important lessons learned from the presentation

- Adjust spending on paid keywords that have high bounce rates

- Identify your problem – unpaid keywords with high bounce rates

- Identify landing pages that need to be more relevant or need stronger calls to action

-Setting up goals to track online success

The Net Impact Team would like to thank everyone who participated in the Introduction to Google Analytic Seminar and we are  looking forward to having many more interesting informational sessions to come!

Check out these great photos and videos from Wednesday night’s seminar!

Luxury Online Marketplace Meets Website Objectives with Auctori

The GoldenPortal.com mission is to create a unique marketplace offering the best quality, highest-value, merchandise available at large discounts. Golden Portal’s Members and families have high expectations and understand quality, making the need for a well-designed and user-friendly website an important part of the success formula for this shopping site. The unique, member-only club joined forces with The Net Impact to satisfy this discriminating clientele.

Golden Portal reached out to the Net Impact in search of a flexible and dynamic way to create new pages, support ever evolving vendor relationships and make changes to their website with the sense of urgency today’s online retail environment demands.  The Net Impact used their partner solution, Auctori – a Web Content Management System (CMS) built for SEO.  The Net Impact was able to  take Golden Portal’s existing site and place their custom design into the Auctori CMS. This gave the Golden Portal marketing team the ability to manage their website, change offers and update their vendor pages at anytime, from anywhere, –  they would simply need an internet connection.

GoldenPortal.com

“It is exciting when The Net Impact has the opportunity to work with a fresh and entrepreneurial idea. Working with Jim O’Brien and the original GoldenPortal.com Design, created by Tom Zimmerman, has allowed us to take on unique challenges by using innovative and special components in Auctori™, our Web Content Management System,” said Steve Thomas, President of The Net Impact.

The Net Impact Team and the Auctori Team worked together to meet the client-oriented company’s objectives.   Golden Portal employees were trained onsite by The Net Impact team on all of the different capabilities and numerous modules that make up the Auctori system including a new Affiliate Management Administration tool developed to the exact specifications of Golden Portal.

Click this link for more information on Golden Portal.

Click this link for more information on Auctori.

Check out the Press Release on TNI’s work with GoldenPortal.com

A Website can Function as a Credible Marketing Tool for Law Firms

 The Internet is overflowing with law firm websites that all present a very similar message. For this reason, it is extremely important that your law firm has a creative, yet professionally designed website that captures the interest of visitors and holds their attention long enough to convince them that you are the firm that can meet their specific needs. Simply building a website for your law firm is not enough. The website has to be built in a fashion that is user-friendly, professionally designed, visually appealing, informative and also search engine optimized. A poor overall appearance combined with confusing navigation and outdated content will leave your potential clients clicking away to your competitors.

From an internal management perspective, too often a legal website is static, meaning even the simplest changes to the website can get bogged down in an IT to-do list or create added expense from outside technical services. An excellent solution to this problem is using a content management system to build your law firm’s website to have a professionally designed site that can be updated at anytime, from any location by the lawyers and other staff themselves. Content management systems are expediting communications on the company web  among law firm personnel.

How will using a CMS benefit my Firm?

-Content management systems are customizable software solutions. Designed specifically in accordance with the discerning needs of the corporate infrastructure, CMS is all about ease, convenience and the utmost productivity.

-It’s secure. The CMS assures that the right departments and people are authorized to review and add content.

-CMSs deliver efficiency. Partners who are out of the office or working from home can receive and respond to time sensitive information.

With a CMS, you are not only  simplifying interdepartmental productivity. In the marketing sphere, content management systems multitask as a viable marketing tool.

3 ways content management systems can function as an effective marketing tool:

Establish a firm’s credibility in a specific area of law.
A website serves as a firm’s online portfolio. It is a place to announce new laws, litigation scores and other unclassified client-case information. Having the  access to keep this information fresh and updated will send the message out to potential clients that your firm is up-to-date, well-organized and a step above a competitor.

Expose a law firm to media visibility.
Content management systems are developed to syndicate news and events to search engines, ultimately disseminating information among media outlets. Whether it’s a high profile case or a law firm’s achievements, a CMS makes it easy to publish and firm updates and legal victories.

It will be easier for potential clients to seek you out on the web.
Most people refer to the Internet to research legal services. Many web content management systems are built specifically for Search Engine Optimization purposes. This will increase that a potential client will come across your website in search of legal services.

Not all new software integrations are a nightmare. The transition to a content management system is non-intrusive. It does not impose any network outages or require daily operations. Content management systems are customized to accommodate a law firm’s unique communication requirements, making the adjustment and simple and worthwhile process. As for the learning curve, CMS training is minimal. Once the functionality and design decisions have been determined, it is easy to start inserting content and images.

In the end,  using a CMS to market your firm’s area of specialty is an economical and user-friendly marketing tool – well worth the return on investment.

A law firm’s website should attract new clients, communicate with existing ones and aid in the sharing of information among the lawyers of the firm. If an attorney website is skillfully constructed and has regularly updated content, it can prove to be an effective tool for marketing your firm and presenting your business in a professional manner. Law firms should view their website as a living, ever-changing and interactive space for their communities, as opposed to a place to simply lump articles, biographies and press releases. A content management solution may just be the simple solution your law firm needs to meet all of it’s online needs.

The Net Impact’s CMS solution of choice  for law firms is Auctori:Law founded upon the Content Management System Auctori. Unified Development, Inc. (Unidev®) designed the CMS in association with several law firms to give attorneys and legal professionals an easy to use, but powerful system to update and maintain their professionally designed website. To see two excellent examples of Auctori:law™ in action, please visit The Stolar Partnership, LLP www.stolarlaw.com and Paul J. Passanante, PC & Associates at www.passanantelaw.com.

The value and significance of the legal industry demands a certain website environment that The Net Impact has been able to perfect. The Net Impact Team fosters an understanding of your profession and the aggressive marketplace that you are competing within. Contact The Net Impact today to learn more about how we can help your law firm enhance their online prescense!

Integrating Your Website With Social Media Exposes Your Brand to the Masses

Just a year ago, it was unheard of to combine microsites with social media to get your message out to current clients and potential customers in a more effective and cost-efficient way. What respectable business had a Facebook site and who in the world tweeted?  But, 2009’s explosion of social media has generated many techniques to create dialogue and receive feedback in  ways never before imagined.  Yes, your firm can Facebook and tweet in a professional and productive manner.

In this generation of user-generated content, companies are realizing they cannot only expect consumers to find them through the major search engines. While this is still fundamental and a website functions as a primary means to entice the consumer to “meet” the company, many businesses have also invested time in using social media networks to go directly to where their consumers “meet”. Especially in today’s economy when many companies are looking to cut back on their marketing budgets, the low cost of creating a social media site to establish an online brand presence and generate leads is a quick, inexpensive and effective solution.

So does the growing popularity of social media sites kill the need for a website? ….We don’t think so.

An effective marketing strategy integrates your website with a variety of media approaches, social media networks being an important piece of this puzzle. The benefits of having a company website are endless, and websites are a marketing tool that social media sites simply cannot match. The real time attribute of a social media site occurs when a social media profile is viewed as a tool to enhance a website. Updating your company’s web page and your social media profiles at the same time, can produce links with indefinite visibility, which in return has the potential to increase overall traffic and conversion to your site. Social media sites can also enhance the visual appeal and overall feel of your website by providing a more interactive experience for visitors. By incorporating social media features, such as YouTube videos or blogs, into your website, you can create your own brand focused community that allows for user generated content.

Think of social networks as a friendly gateway to your company website or microsite. Seeding your site with social networks spreads content far and wide through search engines, as well as through contacts who are already a part of your social networking communities – places where rapport has already been established. People tend to share their experiences, good or bad, with their social networking communities – people they have built a connection with. So find out where your audience’s conversations are taking place and establish a strong presence. When social media sites are operated effectively they have the power to steer your audience to your website, resonate with your visitors, humanize your brand and deliver content to the masses in the click of a mouse.

Social media sites function to grab your visitor’s attention and leave them wanting to come to your site to learn more; so, make your messages intriguing, your profile informative and the look of your social media site attractive. Every photo you put up on Facebook, every message mashed into 140 words on Twitter and every story-telling video posted on YouTube reflects your company’s image and message, and may just be the “link” that drives the next big business deal to your website.

• The King and Prince Resort
• Retrowonders
• Artistic Sensations

The Net Impact can help you incorporate social  media into a creative and well-designed marketing campaign which encompasses the planning, listening, understanding, engaging and monitoring of your company’s social media accounts.

We understand that in this economy, many companies are cutting back on their marketing efforts. Contact The Net Impact to learn how we can help you expose your brand without breaking your budget!

The Net Impact Produces Traffic Based Design™ Plan for St. Louis-Based Retailer

DorothyLee, a unique online store that provides quality and customizable apparel and accessories at affordable prices to families, small businesses and Fortune 500 corporations, approached The Net Impact in search of an Internet marketing firm that could provide them with a plan of action to improve their search engine traffic. The customer service-oriented company had worked with several SEO firms to create search engine optimization plans and to implement the determined SEO efforts.  The firm had not yet seen any concrete, positive end-results from these past marketing efforts and the related expenses.

The Net Impact analyzed the online store’s analytics for their primary URL http://www.dorothylee.com/, compared traffic patterns to the site architecture, conducted thorough keyword research, investigated the marketplace and analyzed the competition. Using this information, TNI then developed a Traffic Based Design™ that would greatly improve the site’s visibility for key search terms organically and increase traffic.

This Traffic Based Design™ plan included:
• redefined site architecture to create the required landing pages
• rewritten meta information and content for each landing pages
• optimized links and title tags
• URL rewrite recommendations
• Image alternative text tag recommendation
• Website validation testing
• Website ADA compliance testing
• Competitor Analysis Report
• Keyword Rankings Strategy
• Baseline Keyword Positioning Plan
• Suggestions for calls to action to improve conversion

 “It was a pleasure working with The Net Impact.  We met with the company president, Steve Thomas, before getting started.  He never used any sales tactics and we felt that he was always being straight forward and honest with us.  Upon coming aboard, we found the company to have great customer service and communication skills.  They responded to all emails and calls promptly.  Also, the completion of our project was done in a timely manner,” said Nicole Minor, Owner, DorothyLee.com.

The Net Impact’s partnership with DorothyLee is continuing to grow as we are currently working with the retailer on the next steps for improvement, including the creation of an annual web marketing calendar with defined deliverables, conversion testing using Google Optimizer, a social media strategy to support the main ecommerce site and a regular review of Google analytics that will define monthly recommendations.

“Ultimately, we were very happy with all of the work that was performed; in fact The Net Impact exceeded our expectations on all fronts.  We highly recommend any company in need of SEO work to select The Net Impact as your #1 choice.  We’re sure that you will not be disappointed,” said Minor.